Shipping Policy

Shipping Policy

Last Updated: November 11, 2025

At THE NAMYYTA, we aim to ensure that your order arrives quickly, safely, and with care. We work with reliable delivery partners and follow efficient processing times to provide a smooth delivery experience from start to finish.

Please review the details below for how we handle order processing and shipping.

Order Processing Time

Orders placed before 2:00 PM (GMT) on business days are typically processed the same day.
Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

Handling Time

All orders are packed and dispatched within 1–2 business days (Monday to Friday).

Shipping Time

After dispatch, delivery usually takes 0–9 business days, depending on your country and local postal services.

Estimated Delivery Window

From the time you place your order to the time it arrives, the total expected delivery time is generally 1–11 business days.

Shipping Costs

We offer free standard shipping on all orders — no minimum purchase required.

Where We Ship

We currently provide shipping at no additional cost to the following regions:

Australia, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, United States.

Packaging & Care

Every order is packaged thoughtfully to protect your items during transit, ensuring they arrive in excellent condition.

Tracking Your Order

Once your package has been shipped, you will receive an email containing your tracking number.
Please allow 24–48 hours for tracking activity to begin updating after dispatch.

Cancellations & Refunds

If you need to cancel your order, please contact us before the order has shipped.
Approved refunds will be processed within 7 business days to your original payment method — processing times may vary by bank.

Undeliverable or Returned Packages

If a package is returned due to an incorrect or incomplete address, we’ll reach out to arrange reshipment.

⚠️ THE NAMYYTA is not responsible for packages marked as delivered by the carrier but reported as lost or stolen.
If this occurs, please contact us — we will assist and guide you through next steps.

Contact Us

Trade Name: THE NAMYYTA
Email: support@thenamytta.com
Phone: +44 7782 207247 (Mon–Fri, 9:00 AM – 5:00 PM GMT)
Mailing Address: 100 Wellington Street, Leeds, United Kingdom, LS1 4LT

Company Information

Company Name: NAMYTTA LIMITED
Company Number: 16848626