Refund Policy
Returns & Refund Policy
Last Updated: November 11, 2025
At THE NAMYYTA, we want you to feel confident shopping with us. We value your experience and stand behind the quality of our products. If something doesn’t meet your expectations, we’re here to help.
30-Day Satisfaction Promise
You can try your purchase for 30 days after receiving it.
If you’re not happy with your order for any reason, simply reach out within this time frame and we will provide a full refund.
✅ You do not need to return the item.
No shipping back, no forms, no hassle.
Just contact us — we’ll take care of everything.
How to Request a Refund
Please email us at support@thenamytta.com and include:
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Your Order Number
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The full name used at checkout
(Optional) You may share your reason for the refund — this helps us improve, but it is not required.
Once approved, your refund will be issued to your original payment method.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect:
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Email support@thenamytta.com
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Include your Order Number
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Attach a photo of the issue
We will send a replacement at no charge.
Frequently Asked Questions
When will I see my refund?
Refunds typically appear in 5–10 business days, depending on your bank or payment provider.
Are shipping fees refunded?
Any original shipping charges (if applicable) are non-refundable. Refunds cover the product cost.
Does the guarantee apply to all purchases?
Yes — this policy applies to your first purchase with THE NAMYYTA, so you can try us with confidence.
Contact Us
If you need help, our support team is here:
Trade Name: THE NAMYYTA
Email: support@thenamytta.com
Phone: +44 7782 207247 (Mon–Fri, 9:00 AM – 5:00 PM GMT)
Mailing Address: 100 Wellington Street, Leeds, United Kingdom, LS1 4LT
Company Information
Company Name: NAMYTTA LIMITED
Company Number: 16848626